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  •   over 5 years ago

trial period

hi, the trial is valid for 14 days. it is not good enough for this hackathon. can the trial be extended?

  • 8 comments

  • Manager   •   over 5 years ago

    Hey Vincent,

    If you sign up using the Instant Access Token, the trial account will last throughout the competition. The token code can be found in the registration email you received or here: https://appian.devpost.com/details/resources

    Thanks!
    Stefanie

  •   •   over 5 years ago

    hi stefanie,

    i did use the instant access token. i got a welcome email mentioning that the trial will expire on feb 22, 2018.

    regards.
    vincent

  • Manager   •   over 5 years ago

    Oh interesting. Let me follow up on this and get back to you.

    Best,
    Stefanie

  • Manager   •   over 5 years ago

    Hey Vincent,

    Looks like the email was just incorrect. Your account has access until April 9th.

    Best,
    Stefanie

  •   •   over 5 years ago

    Hi,

    I got a welcome email, and then an email saying that my trial is over.

  • Manager   •   over 5 years ago

    Hey Paritosh,

    Sorry to hear that! Are you still able to access the trial account now even after receiving the email saying it's over? Let me know and we'll investigate a bit more.

    Best,
    Stefanie

  •   •   over 5 years ago

    Hi Stefanie,

    No, I am not able to access anything. I am not sure what happened

    Thanks,
    Paritosh

  • Manager   •   over 5 years ago

    Ok thanks for letting me know. I'm looking into it and will get back with you as soon as I have an update.

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